Your comments and suggestions are important to us.  If there' s anything you'd like to speak to us about, please contact one of our reception team in the first instance. 

If you have a query regarding a medical matter please telephone reception to make an appointment with the appropriate person.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please ask to speak to our practice manager in the first instance, who will deal with your concerns appropriately.